Gambling Terms And Conditions

(V.1.3.7 DATED 07/28/2014)

Terms and Conditions of Use of Services of 24hBet.com

  1. General
  2. Your member account
  3. Your obligations as a player
  4. Responsible gaming
  5. Special rules
  6. Privacy policy
  7. Complaints
  8. Limitation of liability
  9. Anti-money laundering reporting
  10. Breaches, penalties and termination
  11. Miscarried and Aborted Games
  12. Intellectual property
  13. Severability
  14. Assignment
  15. Entire agreement and admissibility
  16. Applicable law and jurisdiction

1. General

1.1. These Terms and Conditions ("T&C") apply to the usage by You of the Games (as defined below), the related enabling internet, mobile or other platforms through the website http://www.24hBet.com, ("Website") and other related URLs.

1.2. 24hBet.com is operated by iGame Malta Ltd., Malta. Gaming modules are provided by Microgaming Software Systems LTD, Malta (POKER), Net Ent Malta Ltd, Malta,  Microgaming Networks, Play N Go Malta Limited, and Quickspin via Relax Gaming Limited  (CASINO). (BETTING) is a white label of EveryMatrix Ltd, a company bearing registration number C44411, and having its registered address at Level 4, Suite 10, Portomaso Business Tower, Vjal Portomaso, St. Julians, STJ 4012., Malta. EveryMatrix Ltd. is licensed and regulated in virtue of a Class 2 license numbered MGA/CL2/497/2008 issued on the 27th of April 2012 by the Malta Gaming Authority. The gaming platform is provided by EveryMatrix Software Ltd. by virtue of a Class 4 license numbered MGA/CL4/497/2011 issued on the 27th of April 2012 by the Malta Gaming Authority.”

1.3. "24hBet.com" in these T&C refers to iGame Malta Ltd., a company incorporated in Malta, registration number C44618, having its registered office being at St. Julian’s Business Centre, Office 3, Level 3, Elia Zammit Street, St. Julian’s STJ 3153, Malta.

1.4. These T&C constitute a binding agreement between You and 24hBet.com.

1.5. 24hBet.com is authorized and regulated in Malta by the Malta Gaming Authority. This website is operated under the following authorizations granted by the Malta Gaming Authority: MGA/CL3/523/2008, MGA/CL1/523/2008, issued on 17 November, 2009, MGA/CL1/865/2013 issued on 28 August 2013 and MGA/CL1/1046/2014 issued on 15 April 2015; MGA/CL1/1044/2014 issued on 22 January 2015.

1.6. These T&C come into force as soon as You click on the "ACCEPT" button, by doing which You signify to 24hBet.com that You have read these T&C and accept them. By using any of the Websites You signify that You agree with these T&C.

1.7. You must read these T&C carefully in their entirety before clicking on the "ACCEPT" button. If You do not agree with any provision of these T&C You must not use or continue to use the Websites.

1.8. You fully understand and agree to be bound by the terms and conditions contained herein and as may be amended by us from time to time.

1.9. Any amendments will become effective immediately upon being posted on http://www.24hBet.com. It is Your responsibility to review this Agreement, together with the specific Rules for each Game You choose to participate in, in order to remain updated with all amendments each time You play. You can easily identify whether these T&C have changed by referring to the Version number and the date of the current T&C stated on this page.

1.10. Rules and explanations for participating in any of 24hBet.com’s Games, maintaining your account with 24hBet.com and other important information is provided in separate links on the Website and are incorporated into these T&C by reference.

1.11. Any reference to 24hBet.com’s Games in this agreement shall refer to Casino, Poker, Betting and other Games as may from time to time become available on the Website. 24hBet.com reserves the right to add and remove Games from the Website at its own discretion.

1.12. If you open or attempt to open more than one account, for whatever reason, 24hBet.com will block or close any or all of your accounts. Should 24hBet.com decide to leave one account open, it will be the first account that you opened with 24hBet.com, to which your remaining deposits, if any, will be transferred.

1.13. These Terms and Conditions are published in a number of languages only for information purposes and ease of access by players. 24hBet.com and the User agree that in the case of any dispute between the English language version of the Terms and Conditions and versions in any other language, the English language version shall prevail.

2. Your 24hBet.com account

2.1. Registration and opening of Your 24hBet.com account:

2.1.1. In order participate in any of 24hBet.com’s Games for real money; You must first register with 24hBet.com , open an account ("Account") and place money into Your 24hBet.com Account.

2.1.2. 24hBet.com has the right to appoint Payment Solution Providers to act, receive and/or pay funds on behalf of 24hBet.com.

2.1.3. You are allowed to have only one 24hBet.com Account. If You attempt to open more than one 24hBet.com Account, all accounts You try to open shall be blocked or closed.

2.1.4. If You notice that You have more than one 24hBet.com Account under different names, You must notify 24hBet.com immediately on support@24hBet.com .

2.1.5. A request to open a 24hBet.com Account is made by filling out the registration form and submitting it to 24hBet.com online. 24hBet.com reserves the right to refuse to open an account.

2.1.6. You must enter all mandatory information requested into Your registration form, in particular, Your identity, Your address and contact details, including a valid e-mail address, Your place of residence, relevant payment information, all of which must be true and correct. It is Your sole responsibility to ensure that the information You provide is true, complete and correct and You hereby decorate and warrant to 24hBet.com that the information provided is true, complete and correct. You are hereby notified that 24hBet.com carries out verification procedures, whether itself or through third parties, and Your 24hBet.com Account may be blocked or closed if You are found to supply false or misleading information.

2.1.7. As part of the registration process You will have to choose Your username and password for Your login into the Website. It is Your sole and exclusive responsibility to ensure that Your login details are kept securely. You must not disclose Your login details to anyone. 24hBet.com is not responsible for any abuse or misuse of Your 24hBet.com Account by third parties due to Your disclosure, whether intentional or accidental, whether active or passive, of Your login details to any third party.

2.1.8. You are not allowed to transfer funds from Your Member Account to other players or to receive money from other players into Your Member Account.

2.1.9 Your account username and password are issued for your personal use and should be kept private at all times. Your account is for your sole personal use only and provided that we have been correctly supplied with the account information requested, we are entitled to assume that all payment and gaming transactions are made by you. We take no responsibility for any third party access to your account and under no circumstances shall the Operator be liable for any losses incurred by you as a result of misuse of your password by any person or for any unauthorised access to your account and all transactions where your user name and password have been entered correctly will be regarded as valid, whether or not authorised by you. You should change your password on a regular basis and never disclose it to any third party. You can change your password at any time through the 'Personal Details' section of the web site. We will never ask you to disclose your password. Do not associate your password with anything personal such as names, birth dates, telephone numbers, or other familiar words. This will help to prevent the risk of unauthorised use of your account. It is your sole responsibility to protect and keep your username and password confidential at all times and you are responsible for any unauthorised misuse. We strongly recommend that you disable any automatic password memory in your browser prior to use and that you run appropriate anti-spyware, firewall and virus protection on your computer on a regular basis. Always log out of your account and shut down your computer when not in use and avoid accessing your account at Internet or Cyber cafes, libraries or other public sites that have Internet access. You must report any loss or misuse of your password and if you think your account may have been accessed by a minor please contact us with immediate effect.

2.2. Deposits into Your 24hBet.com Account

2.2.1. You may participate in any Game only if You have sufficient funds on Your 24hBet.com Account for such participation. 24hBet.com shall not give You any credit whatsoever for participation in any Game.

2.2.2. All information required to deposit funds into Your 24hBet.com Account, can be found under "CASHIER" and "Deposit" pages of the Website. You can use any of the methods available to You as specified in these pages as may be amended from time to time. Please note that some of the methods may not be available in some countries.

2.2.3. Depending on the method selected, deposits can incur charges. For current fees regarding depositing funds, see "My Account" and "Deposits" for each deposit method. Your bank may independently charge You for bank wire transfers and other methods of payment.

2.2.4. We accept payments made in EUR, SEK, USD, GBP however, the main currency in the 24hBet.com Account is EURO. Payments received by 24hBet.com in a currency other than EURO will be converted based on the daily exchange rate and an additional 0.5%. Please note that any exchange premiums are payable by You.

2.2.5. When using bank transfers, credit or debit card for depositing funds, Your funds only clear when 24hBet.com has received an approval and authorisation code. Should 24hBet.com not receive such authorisation Your account will not be credited with those funds.

2.2.6. 24hBet.com reserves the right to use additional procedures and means to verify Your identity when effecting deposits into Your 24hBet.com Account.

2.2.7. 24hBet.com does not grant any credit for the use of its services.

2.2.8. Credit balances in Your 24hBet.com Account will not bear interest.

2.3. Payouts

2.3.1. When the outcome of a Game You participate in becomes determined or, where applicable, 24hBet.com has confirmed the relevant result of an event and settled the markets, all winnings will be held for the use of Your 24hBet.com Account.

2.3.2. If 24hBet.com mistakenly credits Your 24hBet.com Account with winnings or bonuses that do not belong to You, the amount will remain property of 24hBet.com and the amount will be transferred from Your 24hBet.com Account. If prior to 24hBet.com knowing about the error You have withdrawn funds that do not belong to You, the mistakenly paid amount will constitute a debt owed by You to 24hBet.com. In the event of an incorrect crediting, You are obliged to notify 24hBet.com immediately by email.

2.3.3. 24hBet.com will carry out additional verification procedures for any payout exceeding the equivalent of EUR2,000 and reserves the right to carry such verification procedures in case of lower payouts.

2.4. Withdrawals from Your Account

2.4.1. You may withdraw any amount up to the Available balance in Your 24hBet.com account by issuing 24hBet.com with a valid notice of withdrawal on the Website.

2.4.2. Notices for withdrawals must be made via the Website. 24hBet.com will not accept withdrawal demands made by telephone or by electronic mail. Employees of 24hBet.com are not permitted to bypass these instructions.

2.4.3. For Your protection in any twenty four hour period You may only withdraw the maximum amount of Euro 20,000.

2.4.4. 24hBet.com offers a wide range of withdrawal methods. Withdrawals can incur charges depending on the method selected. In addition, Your own bank may add a further handling charge. These charges may vary over time.

2.4.5. 24hBet.com will credit You back using the same method as You have previously deposited with.

2.4.6. 24hBet.com shall request ID for all withdrawals. Additional verification shall be made if your withdrawal exceeds the sum of 2000 euro.

2.4.7 24hBet.com mostly adopts a no fee policy for its deposit methods as a courtesy to loyal customers. However players that deposit and withdraw funds using the system as an intermediary for moving money will not be tolerated. Such players will be addressed on a case by case basis and will be required to wager the minimum amount or pay the uncovered portion of fees. In Casino, the deposit amount needs to be wagered. In Sportsbook, the deposit amount needs to be wagered with minimum odds 1,3 before withdrawal is possible. Such behaviour can be indicative and may be reported to AML agencies. This policy is subject to possible change in the future.

2.5 Closing Your 24hBet.com Account

2.5.1 You may close Your account at any time and 24hBet.com will return to You any and all funds from Your 24hBet.com Account subject to the deduction of relevant withdrawal charges.

2.5.2 The method of repayment will be at our absolute discretion.

2.5.3 24hBet.com reserves the right to close Your 24hBet.com Account and to refund to You the Available balance, subject to the deduction of relevant withdrawal charges, at 24hBet.com’s absolute discretion and without any obligation to state a reason or give prior notice.

2.5.4 24hBet.com reserves the right to withhold and remove any bonuses awarded to you if such bonuses have not been used within 6 month from the date when they were awarded.

2.5.5 Dormant & Inactive Accounts

An inactive account is an account that has not been accessed for 12 months, that has a real money balance.

24hBet will contact you should your account become inactive. If, after 12 month since last login, we are unable to contact you, 24hBet will charge a Eur 5.00 per month administrative fee on your account and shall use reasonable efforts to contact you. Once your account becomes dormant, if we have been unable to contact YOU, 24hBet, in accordance with the applicable law, shall close your account and transfer your remaining account balance to the MGA.

A dormant account is an account that has not been accessed for 30 Months, that has a real money balance. .

If no transaction has been recorded on Your 24hBet.com Account for thirty (30) months, your account shall be deemed to be a dormant account. 24hBet.com shall make its best endeavours to remit the balance to You. In default such balance shall be transferred to the Malta Gaming Authority.

The same procedure will be applied in the case of a blocked account.

2.5.6 Upon closure of Your account, contractual obligations already made would still be honoured.

3. Your obligations as a player

3.1. You hereby declare and warrant that:

3.1.1. You are over 18 years of age or such higher minimum legal age of majority as stipulated in the laws of jurisdiction applicable to You and, under the laws applicable to You, You are allowed to participate in the Games offered on the Website.

3.1.2. You will use this Website and your 24hBet.com Account solely and exclusively for the purpose of Your genuine participating in the Games and not for any financial or other operations, Your participation in the Games will be strictly in Your personal non-professional capacity for recreational and entertainment reasons only;

3.1.3. You participate in the Games on Your own behalf and not on behalf of any other person;

3.1.4. You are not resident:

  1. Albania
  2. Algeria
  3. Afghanistan
  4. Alderney
  5. American Samoa
  6. Angola
  7. Australia
  8. Azerbaijan
  9. Belgium
  10. Bulgaria
  11. Cambodia
  12. Canada
  13. China
  14. Cuba
  15. Cyprus
  16. Czech Republic
  17. Denmark
  18. Ecuador
  19. Estonia
  20. Ethiopia
  21. France
  22. France Metropolitan
  23. French Guiana
  24. French Polynesia
  25. French Southern Territories
  26. Germany
  27. Gibraltar
  28. Greenland
  29. Greece
  30. Guadeloupe
  31. Guyana (french)
  32. Hong Kong
  33. Hungary
  34. India
  35. Indonesia
  36. Iran
  37. Iraq
  38. Ireland
  39. Isle of Man
  40. Israel
  41. Italy
  42. Japan
  43. Jordan
  44. Lao
  45. Kazakhstan
  46. Kina
  47. Kuwait
  48. Latvia
  49. Libya
  50. Lithuania
  51. Macau
  52. Martinique
  53. Malaysia
  54. Mayotte
  55. Myanmar/Burma
  56. Namibia
  57. Nigeria
  58. Nicaragua
  59. North Korea
  60. Northern Mariana Island
  61. Panama
  62. Papua New Guinea
  63. Pakistan
  64. Philippines
  65. Portugal
  66. Palmyra Atoll
  67. Qatar
  68. Reunion
  69. Romania
  70. Russia
  71. Singapore
  72. South Korea
  73. Spain
  74. Sudan
  75. Syria
  76. Taiwan
  77. Thailand
  78. Tunisia
  79. Turkey
  80. Uganda
  81. Ukraine
  82. United Kingdom
  83. United States Minor Outlying Islands
  84. United States of America (USA)
  85. Virgin Islands (US)
  86. Yemen
  87. Zimbabwe

Residents from the aforementioned territories are prohibited from opening an account or in any way use the gaming services offered by 24hBet.com.

3.1.5. All information that You provide to 24hBet.com during the term of validity of this agreement is true, complete, and correct, and that You shall immediately notify 24hBet.com of any change of such information;

3.1.6. You are solely responsible for reporting and accounting for any taxes applicable to You under relevant laws for any winnings that You receive from 24hBet.com;

3.1.6.1 24hBet.com does not provide advice to players regarding tax and/or legal matters. Players who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors and/or authorities in the jurisdiction in which they are domiciled and/or resident.

3.1.7. All money that You deposit into Your 24hBet.com Account are not tainted with any illegality and, in particular, do not originate from any illegal activity or source;

3.1.8. You understand that by participating in the Games You take the risk of losing money deposited into Your 24hBet.com Account.; 24hBet.com is not a financial institution and accordingly money deposited into your 24hBet.com Account is not an investment and no interest will accrue thereof.

3.1.9. You shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or third parties’ participation in any of the Games and shall not use any software-assisted methods or techniques or hardware devices for Your participation in any of the Games. 24hBet.com hereby reserves the right to invalidate or close Your 24hBet.com Account or invalidate Your participation in a Game in the event of such behaviour;

3.1.10. In relation to deposits and withdrawals of funds into and from Your 24hBet.com Account, You shall only use credit card and other financial instruments that are valid and lawfully belong to You.

3.1.11. The computer software that we make available to You is owned by 24hBet.com or other third Parties and protected by copyright and other intellectual property laws. You may only use the software for Your own personal, recreational uses in accordance with all rules, terms and conditions hereby established and in accordance with all applicable laws, rules and regulations.

3.1.12. Games played the Website should be played in the same manner as games played in any other setting. This means that players should be courteous to each other and avoid rude or obscene comments.

4. Responsible gaming

On request, we will close any account for a minimum period of 6 months during which time it will not be possible for the account to be re-opened for any reason. You can close your account under our responsible gaming self-exclusion policy at anytime by contacting our Customer Support team by emailing support@24hBet.com with the username or registered email details of the account you wish to close. Upon expiry of the self-exclusion period you may request to re-open a closed account by contacting our Customer Support team by emailing support@24hBet.com with the details of the account you wish to re-open. All requests to re-open a closed account will be reviewed by the Operator. Accounts closed as part of our self-exclusion policy cannot be re-opened for any reason until the self-exclusion time period has expired. If you have requested us to close your account indefinitively your account cannot be opened for any reason whatsoever. We will use all reasonable endeavours to ensure compliance with our responsible gaming self-exclusion policy. However, you accept that we have no responsibility or liability whatsoever if you continue to deposit and wager using additional not previously disclosed accounts or if you open up a new account with substantially the same personal registration information, albeit inputted into the registration form in a different way. Upon self-exclusion all future wagers, Bonus funds and entries in any promotions will be forfeited. We will not be able to reinstate these if the account is reopened after the self-exclusion period. All remaining balances less any active bonuses will be transferred to your credit card, transferred to your bank account or any available payment method at 24hBet.com’s discretion.

5. Special rules

5.1 Certain provisions laid down in this section refer to the rules, terms and contractual provisions for specific games, which are found in a separate link from this page. The rules linked to from this page form an integral part of these Terms and Conditions and You shall be deemed to have accepted the special rules upon clicking the ‘I Accept’ button on this page.

5.2 Poker

5.2.1 24hBet Poker is an online poker service utilizing, poker software licensed by Microgaming Software Systems Ltd, whereby individuals who are registered with 24hBet.com play poker against each other and against individuals registered with other online poker operators who operate within the Microgaming Poker Network.

The Microgaming Poker Network is arranged and operated by Prima Poker Ltd. Microgaming's software is, in terms of the Remote Gaming Regulations, subject to a class 4 licence in Malta, which license is held by Erdai Limited, C-38615, a company incorporated and licensed in Malta, and conducting its business and acting fully in compliance with the applicable laws of Malta. 24hBet.com is licensed by Prima Poker Ltd. to represent, promote and/or market the services of the 24hBet POKER as part of the Microgaming Poker Network. 24hBet.com does not accept and acknowledge any liabilities whatsoever for transactions conducted to, from and/or with 24hBet POKER, except for funds being received, held and/or paid to and/or from a 24hBet.com Account in conjunction with an arrangement with 24hBet POKER.

5.2.2 No Bots / Artificial intelligence

  • It is forbidden to use any bot software or artificial intelligence by You, weather commercially obtained or privately developed
  • 24hBet will actively look for such software on the players´s machine and by playing at 24hBet the You consent to this and will not interfere with any of the detection mechanisms;
  • Rules apply regardless of whether the bot is actually used in conjunction with the games client.

 

5.2.3 No Prohibited Software
It is forbidden to use any software which:

  • Confers any sort of unfair advantage on the player using it;
  • Shares hole cards among players or assists collusion or cheating in any way;
  • Utilizes a database of hands or player profiles which is shared between users;
  • Reduces or eliminates the need for a human to make decisions (for example, tools which automatically fold specific starting hands);
  • Is designed to datamine (i.e gather hands or player profiles from the game client beyond which the player has observed from their own play);
  • Provides real-time advice on the action to the during play (including ICM analysis tools);
  • Attempts to block any of our fraud and cheating detection mechanisms;
  • 24hBet will actively look for such sotfware on the players’ machines and by playing at 24hBet You consent to this and will not interfere with any of the detection mechanisms;
  • The rules apply regardless of whether the prohibited software is actually used in conjunction with our games client.

 

5.2.3 No Datamining

  • It is forbidden to use datamining, for any purpose including personal or commercial use;
  • It is forbidden to use any sort of datamining, weather the data was obtained by the player or by anyone else;
  • It is forbidden to share any legitimately gathered data with other players.

 

5.2.4 No Collusion

  • You must always play in your own individual best interest;
  • You may not work together with another player to gain an advantage
  • You must not soft play against friends – i.e.You must play just as aggressively against somebody You know as You would against unknown opponent utilizing the same strategy;
  • You must not chip dump – i.e they must not intentionally lose hands or manipulate the game play in order to transfer funds to any other player;
  • You may not share hole card information with any other player;
  • You must not play in the same cash game or Sit N Go tournament as any player in which they have a financial interest – i.e You should not play in the same games as anyone with whom You have a staking, swap, profit sharing or bankroll sharing agreement;
  • You may not encourage any other player to collude;
  • These rules apply whether or not there is any explicit agreement between the players, and whether or not any actual demonstrable harm has been caused to others.

 

5.2.5 One Account per Player

  • You are only allowed to have one account at 24hBet;
  • Under no circumstances should You log into the poker network with more than one account at the same time, even if the accounts are with different operators;
  • You must not attempt to bypass any of the restrictions which prevent the creation and / use of multiple accounts.

 

5.2.6 No Account Sharing

  • You must keep your credentials (alias, password, and any other information used to access the player´s account) secret and not reveal them to any other person;
  • You may not allow any other person to use your account under any circumstances;
  • You may not use any account other than your own.

 

5.2.7 No Gold Farming

  • You must play on your own behalf and in your own best interests;
  • Playing on behalf of an employer, sweat shop, gold farm or any form of team or co-operative is strictly prohibited.

 

5.2.8 No Angleshooting

  • Any attempts to gain an unfair advantage over other players, whether specifically prohibited by the rules or not, is not allowed.

 

5.2.9 No Problem Gamblers

  • Anybody with a gambling problem must not sign up for an account or play under any circumstances;
  • If a person discovers that they have a gambling problem thereafter, they are required to inform 24hBet and cease playing on the network immediately.

 

5.2.10 The Player´s Account Can Be Locked / Closed Without Prior Notice

  • 24hBet can lock and/or permanently close the player´s account at their discretion and without prior notice.

 

5.2.11 The Funds in the Player´s Account Can Be Seized

  • In the event of a violation of the poker rules or 24hBet terms and conditions, 24hBet reserves the right to seize all of the funds in the player´s account and to reverse any withdrawals that may be pending.

 



5.3 Casino

24hBet.com Casino is not liable for disputes relating to game play, as Casino games' providers are under their own gaming license and in terms of Maltese law are vested with game play responsibilities.

Casino bonuses can only be claimed once per person, household, shared IP address or computer, unless otherwise stated for the particular promotion.

5.4 Betting

24hBet.com (BETTING) is a white label of EveryMatrix Ltd, a company bearing registration number C44411, and having its registered address at Level 4, Suite 10, Portomaso Business Tower, Vjal Portomaso, St. Julians, STJ 4012., Malta. EveryMatrix Ltd. is licensed and regulated in virtue of a Class 2 license numbered MGA/CL2/497/2008 issued on the 27th of April 2012 by the Malta Gaming Authority. The gaming platform is provided by EveryMatrix Software Ltd. by virtue of a Class 4 license numbered MGA/CL4/497/2011 issued on the 27th of April 2012 by the Malta Gaming Authority.”

5.5 Chat Rules

  1. Any games, where a chat feature is provided, it is done so in order to let players interact on the games with other players in collective conversations. Rules are applied to ensure that a pleasant atmosphere is maintained on the network, that no fraudulent activity is facilitated and that players feel part of the community.
  2. 24hBet shall not be liable towards any player using the chat functionality for any damage arising from other players conduct. The player shall release from liability and hold 24hBet harmless against any damage due to the player’s illegal, unlawful or inappropriate conduct or arising out of the violation by the player of the Chat Rules.
  3. All chat must be in English (except where intentionally allowed in a specified language). In poker games it is not allowed to comment on pots in progress. Chat must not contain disrespectful comments about other players or any comments or expressions that may offend other players. It is not allowed to violate the privacy or other rights of the fellow players. Giving and asking of personal details in chat is prohibited. It is not allowed to use the chat feature to advertise or promote any product, service or offer.
  4. To report abusive chat please contact 24hBet support service.
  5. The chat feature is moderated or monitored by 24hBet, either automatically, or by human means.
  6. All the conversations using the chat feature are recorded and stored.
  7. Collusion through the use of the chat feature or separate chat is prohibited.
  8. In case of breach of the Chat Rules, 24hBet will warn the player. If the player does not comply, then such player may be excluded from the chat room. Player may also be excluded with immediate effect and without prior warning for unlimited time in sole decision of 24hBet.
  9. Any malicious chat will be reported to the relevant Authority.

5.6 Bonuses

Each bonus has associated Terms & Conditions which can be pursued by clicking on the bonus section and bonus campaign directly.

5.7 Wagers

24hBet reserves the right to limit and/or refuse wagers.

5.8 Events/Games

24hBet reserves the right to terminate events and/or games.

6. Privacy policy

6.1. You hereby acknowledge and consent to 24hBet.com’s processing Your personal data for the purposes of allowing You access and use the Website and in order to allow You to participate in Games and to provide ancillary services to You.

6.2. 24hBet.com is bound by the Data Protection Act, Chapter 440 of the Laws of Malta and shall process your personal data in accordance with the said Act. Moreover, 24hBet.com will protect Your personal information and respect Your privacy in accordance with best business practices and applicable laws.

6.3. 24hBet.com will only use Your personal data to allow You to participate in the Games and to carry out operations relevant to Your participation in the Games.

6.4. 24hBet.com shall also process Your personal data for the purposes of carrying out verification procedures in relation to Your participation in the Games.

6.5. Your personal data will not be disclosed to third parties, unless such disclosure is necessary for processing of Your requests, such as effecting transactions on Your Member Account or participating in Games, to carry verification procedures or unless it is required by law. As 24hBet.com’s business partners or suppliers or service providers may be responsible for certain parts of the overall functioning or operation of the Website, personal data may be disclosed to them. You hereby consent to all such disclosures.

6.6. You have the right to access personal data held by 24hBet.com about You.

6.7. You must promptly inform 24hBet.com, by amending Your profile or otherwise, of any changes to information provided by You at the time of registration and opening of Your 24hBet.com Account.

6.8. In order to provide You with an efficient service, 24hBet.com and/or its service providers may require to transfer Your personal data from one country to another on world-wide basis. You hereby consent to Your personal data so transferred.

6.9. In the processing of Your 24hBet.com account and associated transactions, 24hBet.com may have recourse to credit rating agencies, fraud detection agencies, anti-money laundering agencies. You hereby consent to such disclosures.

6.10. In order to make Your visit to the Websites more user-friendly, to keep track of visits to the Websites and to improve the service, 24hBet.com collects a small piece of information sent from Your browser, called a cookie. You can, if You wish, turn off the collection of cookies (please refer to Your browser instructions as to how to do this). You must note, however, that turning off cookies may restrict Your use of the Websites.

6.11. You consent to 24hBet.com’s informing you from time to time about changes on the Website, new services and promotions. If You do not wish to receive direct marketing data You may opt out of such service. You can opt in again into receiving promotional material by emailing our support department at support@24hBet.com

7. Complaints

7.1. If You have a complaint, You can:

7.1.1. Email customer support on support@24hBet.com

7.2. 24hBet.com will use best efforts to resolve a reported matter promptly.

7.3. If You have a query with regard to any transaction, You may also contact 24hBet.com at support@24hBet.com with details of the query. We will review any queried or disputed transactions. Our judgment is final.

7.4. If for some reason You are not satisfied with the resolution of Your complaint by 24hBet.com, You can complain to the Malta Gaming Authority:
Address: Suite 1, Level 3, TG Complex, Brewery Street, Mriehel, Birkirkara BKR 3000, Malta
Telephone Number: +356 2546 9000
Email: support.mga@mga.org.mt

8. Limitation of liability

8.1. You enter the Website and participate in the Games at Your own risk. The Websites and the Games are provided without any warranty whatsoever, whether express or implied.

8.2. Without prejudice to the generality of the preceding provision, 24hBet.com, its directors, employees, partners, service providers:

8.2.1. do not warrant that the software or the Website is/are fit for their purpose;

8.2.2. do not warrant that the software and Website are free from errors;

8.2.3. do not warrant that the Websites and/or Games will be accessible without interruptions;

8.2.4. shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to Your use of the Websites or Your participation in the Games.

8.3. You hereby agree to fully indemnify and hold harmless 24hBet.com, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to Your use of the Website or participation in the Games.

9. Anti-money laundering reporting

9.1. 24hBet.complies with the Anti-Money Laundering Act. under the laws of Malta. 24hBet.com shall report any suspicious transaction to the relevant competent authorities in Malta.

9.2. If You become aware of any suspicious activity relating to any of the Games of the Website, You must report this to 24hBet.com immediately.

9.3. 24hBet.com will suspend, block or close Your 24hBet.com Account and withhold funds if requested to do so in accordance with the Anti-Money Laundering Act.

9.4. 24hBet reserves the right to use additional procedures and means to verify that all transactions are in line with the company’s anti-money laundering procedures.

10. Breaches, penalties and termination

10.1. If You breach any provision of these T&C or 24hBet.com has a reasonable ground to suspect that You have breached them, 24hBet.com the right not to open, suspend, close Your Member Account, withhold any money in your account (including the deposit) and apply such funds on account of any damages due by You.

10.2. If 24hBet.com suspects that You are engaged in illegal or fraudulent activities when using the Website; or in breach of this Agreement; or that You are having problems with creditors or otherwise detrimental to our business, we may freeze or terminate Your account or cancel any stakes at our absolute discretion.

10.3. You acknowledge that 24hBet.com shall be the final decision-maker of whether You have violated 24hBet.com ’s rules, terms or conditions in a manner that results in 24hBet.com’s suspension or permanent barring from participation in our site.

10.4 24hBet.com does not accept liability for any breach by you of the applicable laws of your country of residence. 24hBet.com reserves the right at its sole discretion to declare any wager as void if a player is identified as playing illegally, in which event no winnings will be paid.

11. Miscarried and aborted games

11.1 24hBet is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play. Refunds may be given solely at the discretion of the management.

11.2 24hBet shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with website or its content; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content.

11.3 In the event of a casino system malfunction all wagers are void.

11.4 In the event a game is started but miscarries because of a failure of the system, 24hBet shall refund the amount wagered in the game to You by crediting it to the Your Account or, if the account no longer exists, by paying it to You in an approved manner; and if You have an accrued credit at the time the game miscarried, credit to Your Account the monetary value of the credit or, if the account no longer exists, pay it to You in an approved manner.

11.5 In the event a player whose participation in a game is, after he or she has made a wager, is interrupted by a failure of the telecommunications system or a failure of the player’s computer system that prevents the player from continuing the game, the game shall conclude on its own and on the restoration of the system the player may view the outcome of the game in the account pages and if the player wins, the amount won will be debited immediately to his User Account.

12. Intellectual property

12.1. 24hBet.com is the sole owner of the trademark 24hBet.com and the 24hBet.com logo. Any unauthorised use of the 24hBet.com trademark and the 24hBet.com logo may result in prosecution.

12.2. www.24hBet.com is the uniform resource locator of 24hBet.com and no unauthorised use may be made of this URL on another website or digital platform without our prior written consent.

12.3. 24hBet.com is the owner or the rightful licensee of the rights to the technology, software and business systems used within this Website.

12.4. The contents and structure of 24hBet.com´s Website pages are subject to copyright © and database right in the name of 24hBet Malta Ltd. All rights reserved. The copyright in this Website including all text, graphics, code, files and links belongs to 24hBet.com and the site may not be reproduced, transmitted or stored in whole or in part without our written consent. Your registration and use of our system does therefore not confer any rights whatsoever to the intellectual property contained in our system.

12.5. Links to the Website and any of the pages therein may not be included in any other website without the prior written consent of 24hBet.com.

12.6. You agree not to use any automatic or manual device to monitor or 24hBet.com web pages or any content therein. Any unauthorised use or reproduction may be prosecuted.

13. Severability

If any provision of these T&C is held to be illegal or unenforceable, such provision shall be severed from these T&C and all other provisions shall remain in force unaffected by such severance.

14. Assignment

24hBet.com reserves the right to assign or otherwise lawfully transfer this Agreement. You shall not assign or otherwise transfer this Agreement.

15. Entire Agreement and Admissibility

15.1. This Agreement constitutes the entire agreement between You and 24hBet.com with respect to this Website and save in the case of fraud it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between You and 24hBet.com with respect to this Website.

15.2. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

16. Applicable law and jurisdiction

These T&C are governed by the Laws of Malta and the parties submit to the jurisdiction of the Maltese courts and/or to the rules of arbitration in accordance with the Malta Arbitration Act as administered by the Malta Arbitration Centre

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